Organizational Communication

What hat are you wearing today?

October 16th, 2009

I’ve been thinking about hats. I’m not one of those “hat-genic” people whose looks improve instantly with a topper.  No, I’m thinking about the figurative hats I wear as I go about my daily business. Thinker, planner, connector, writer, coach, manager.  The roles seem to … read more »

Communication is a process

September 25th, 2009
moving sidewalk

This whole business of sending the right message just doesn’t go away. Connecting with the right customer, standing out from competitors – it’s an ongoing process.  No wonder, then, that my bookshelves are full of titles as stimulating as “Management Communication,” and “Communicating Change.” Honestly, … read more »